Fire Departments across the country have seen their share of challenges including staff reductions, station closures, and spending cuts. To better manage through tough economic times, GIS is a technology that can be easily employed to optimize the deployment of limited resources and effectively provide fire and rescue services.
Getting response times right is important. Since the location of every call is maintained is a database or through dispatch, geospatial technology is available. By geocoding addresses, fire departments are able to look at incidents and arrival times to determine exactly which responses failed to meet standards and where improvements were needed. Fire personnel, can begin to ask the all-important question of why some responses failed to meet response time goals. Here is an analysis that looked at the total number of calls by location and by call type, in relation to drive-time from the fire station.